A Rare Opportunity
Atlantis Events, the gay charter company (which has ferried me on a number of fantastic vacations) is about to debut their new Web site. They've sent a test version of this site to "alumni" and asked for our comments. I'm excited, because it's rare that I have a prepared opinion saved up and ready-to-email! So, I sent them my posting from a number of months ago:

A Marketing Golden Rule.

I was thinking of sending along
Enough About You. What About Me? Some Thoughts on Customer Service Surveys,
but I don't want them to think I'm a crazy person.